Office Safety Protocols and Procedures for Re-opening after COVID-19

The following is a step-by-step procedure we have put in place with all our clinicians to ensure the safety and well being of all our staff and families visiting our clinic for a session.

Massachusetts Mandatory Safety Standards –Peer Projects Therapy From the Heart

Social Distancing
  • Remain 6 feet apart to ensure adequate space between individuals. 
  • The waiting room with remain closed at this time.
  • A 1 clinician to 1 client ratio will be enforced. 
    • Each clinician/client will use their own gym and treatment room to ensure distancing from others.
  • Face coverings/masks are required for all employees and clients for sessions. (All face coverings should fit securely around the chin and nose and securely against the sides of the face.)
    • Clients /families will be required to provide their own mask/face covering.
    • Clinicians will be required to wear a face covering and face shield.
  • Client appointments will be scheduled appropriately to ensure proper social distancing measures.
  • Clinician schedules will be adjusted to ensure proper social distancing measures. 
  • Contactless payment methods are strongly encouraged.
Hygiene/Cleaning Protocols
  • Hand washing capabilities will be provided throughout the workplace, including at all entrances/exits.
    • Clinicians and clients will be required to wash their hands prior to entering/exiting sessions.
  • Frequent hand washing by employees
    • Including soap and running water
    • Alcohol-based hand sanitizers with at least 60% alcohol will also be present throughout the clinic.
  • Regular sanitization of high touch areas, such as workstations, clinic equipment, plasma cars, restrooms, light switches, etc. throughout the work site will be required.
    • Gyms and treatment room will be properly cleaned between each appointment. 
  • Frequent disinfecting of high traffic areas and high-touch surfaces (e.g., doorknobs, light switches, etc.) will be required.
  • All non-essential amenities will be removed, including discontinuation of snacks and oral motor toys.
  • Visible signage will be present throughout the site to remind workers and clients of hygiene and safety protocols.
Operational Logistics
  • Parent(s)/guardian(s) and clients will be met at the assigned door for their appointment. Parent/guardian will not enter the clinic.
    • Families are to wait outside or in their car until it is time for their appointment. Families will be notified when it is time for their appointment.
    • Parent(s)/guardian(s) will be alerted just prior to the session to escort clients to the appropriate entrance door.
  • Separate doors will be utilized and marked for entrance/exit of the clinic. Client will use the same door to enter/exit.
  • Temperature checks will be required for staff and clients/parents prior to entering the clinic. (A temperature of 100.4 is considered a fever). 
  • Everyone who comes in contact with our office will be logged to enable contact tracing, including temporary visitors (e.g., those doing material drop off).
  • All staff members will be tested for the COVID-19 infection prior to returning to the clinic

Step-by-Step Procedure for Session

  • Make sure all materials and items for treatment session are gathered into desired treatment room prior to sessions stored in designated bins.
 
  1. Family receives COVID-19 Client Advisory and acknowledgment form to fill out within 24 hours prior to session
  2. Parent/guardian completes COVID-19 Client Advisory and acknowledgment form within 24 hours prior to session
  3. Admin office sends confirmation to clinician that COVID-19 Client Advisory and acknowledgment form has been received and completed
  4. Parent/Guardian calls office to inform they are here in the parking lot
  5. Admin office calls family to inform to come up to designated door
  6. Client will arrive with mask on for session
  7. Client temperature is checked prior to entering clinic
  8. Family signs-in on log at door
  9. Pick-up is scheduled with family at current drop off door - parents should arrive 10 minutes prior to the end of the session
  10. Client shoes to be left at the door
  11. Hands are washed at provided stations
  12. Session is had 
  13. Hands are washed at conclusion of session
  14. Items/high touch areas are cleaned and sanitized with approved cleaner
  15. Blankets on crash pads are removed and new one added
  16. All “soiled” laundry are put in designated bins 
  17. Next client will be scheduled no less than 30min after the prior session